{"id":10,"date":"2025-12-16T17:09:37","date_gmt":"2025-12-16T13:09:37","guid":{"rendered":"https:\/\/jarehsaeaduh.ae\/?page_id=10"},"modified":"2026-05-31T05:56:32","modified_gmt":"2026-05-31T01:56:32","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/jarehsaeaduh.ae\/en\/refund_returns\/","title":{"rendered":"Refund &amp; Returns Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Return and exchange policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At Doraat Saada, we ensure that orders arrive in good condition, and we provide a clear return and exchange policy depending on the condition of the product and the nature of the order.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Return or exchange request period<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Returns or exchanges can be requested within 7 days of the date of receiving the order, provided that the product is in its original condition and unused, with the original packaging and invoice or order number.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Application acceptance requirements<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product must be unused and undamaged due to misuse.<\/li>\n<li>The original packaging and accessories, if any, must be in suitable condition.<\/li>\n<li>Send clear photos of the product and packaging when requesting a return or exchange.<\/li>\n<li>Please provide us with the order number, name, phone number, and city.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Non-returnable products<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some food products, or products that have been opened, used, or damaged after receipt, may not be accepted unless there is an error in the order or obvious damage upon arrival.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Damaged product or incorrect order<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged or different product than ordered, please contact us within 24 hours of receipt with clear photos of the product, packaging, and order number, and we will review the situation and arrange an appropriate solution.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Shipping and return fees<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If the return is due to a store error or proven damage upon arrival, we will take appropriate action as needed. However, in cases of change of mind or exchange requests unrelated to a store error, the customer may be responsible for any applicable shipping or collection fees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to submit an application<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To serve you quickly, please send your order number, name, phone number, city, and product photos via WhatsApp. <a href=\"https:\/\/wa.me\/971589166047\">+971 58 916 6047<\/a> or email <a href=\"mailto:jarehsaeduh@gmail.com\">jarehsaeduh@gmail.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Our return and exchange policy: At Joreat Saada, we ensure orders arrive in good condition, and we provide a clear return and exchange policy based on the product&#039;s condition.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 | Refund &amp; Returns Policy | \u062c\u0631\u0639\u0629 \u0633\u0639\u0627\u062f\u0629<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jarehsaeaduh.ae\/en\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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